LRGHealthcare’s Nathan Brody Chemical Dependency Program Director Wins Top Honor
LACONIA, NH – LRGHealthcare’s Nathan Brody Chemical Dependency Program (NBCDP) Coordinator Suzann Caldon, RN, CARN, LADC is the recipient of the Lifetime Achievement Award, presented by the New Hampshire Alcohol and Drug Abuse Counselors Association (NHADACA).
Caldon has worked in the field of addiction for more than 25 years, and advocates for substance abuse treatment on a state and local level. She cares deeply about helping people with the disease of addiction, and offers ‘hands on’ leadership within the NBCDP. In addition to providing daily, outpatient counseling, she also offers inpatient counseling to patients admitted to the hospital for medical reasons, ensuring a continuum of counseling care.
Caldon is actively involved in NHADACA, as well as other local community boards, and is known for her advocacy efforts regarding the fair and ethical treatment of those with addiction in the State of New Hampshire. She is described by peers as a ‘quiet contributor to our profession who avoids the limelight while working tirelessly to improve the professionalism of our field. She has always been a firm and caring caretaker and educator of our clients.’
The LRGHealthcare Nathan Brody Chemical Dependency program is an intensive outpatient treatment program for the substance abuser that provides the client the opportunity to maintain family structure and employment throughout the course of the recovery program.
Foundation for Healthy Communities receives national grant for end-of-life care
CONCORD, NH – The Foundation for Healthy Communities has received a three-year national grant for the development and implementation of a new program in New Hampshire known as Provider Orders for Life-Sustaining Treatment (POLST).
The State Coalition Advancement Grant, funded by the Oregon Health & Science University’s Center for Ethics in Health Care, is one of just five to be issued nationwide.
“POLST was launched in Oregon 20 years ago,” said Shawn LaFrance, executive director of the FHC, “and it enables patients to document their choices – to have full treatment or to decline treatments – in the form of medical orders. In doing so, POLST increases the likelihood that a patient’s wishes will be honored in the event of a life-threatening emergency.
“Expanding the reach of POLST is our goal,” he added, “because effective communication between the patient or legally designated decision-maker and health care professionals makes certain that the decisions are sound and based on the patient’s understanding of their medical condition, their prognosis, the benefits and burdens of the treatment and their personal goals for care.”
Creators of the program sought to overcome limits of advance directives such as living wills. People create those directives to outline treatment they want to have or avoid in a medical crisis, but those forms need to be translated into medical orders and may not be available in an emergency or be too vague to be useful.
Printed POLST forms are signed by both the patient and the physician. They are brightly colored for visibility, they have check boxes to record specific treatment choices, they accompany seriously ill patients as they move from one care setting to another and people are free to modify or revoke them at any time, according to LaFrance.
Fourteen states currently have POLST programs. Other states to receive the new three-year advancement grants include Maine, Idaho, Tennessee and Louisiana.
The Foundation for Healthy Communities is a non-profit partnership involving hospitals, physicians, health plans, home care agencies and other organizations working to improve health in our state. The Foundation’s mission is to improve health and health care delivery in New Hampshire. Learn more at www.healthyNH.com.
Rhode Island Hospital Receives Consumer Choice Award
Providence, R.I. – Rhode Island Hospital has received the Consumer Choice award for excellence in providing high-quality patient care by the National Research Corporation (NRC) for the 16th consecutive year. The award identifies hospitals selected by health care consumers for having the highest quality and image in more than 300 markets throughout the United States. This is the 16th year that NRC has awarded hospitals whose consumers have recognized them for providing the highest quality health care. Rhode Island Hospital is the only hospital in the state to receive the Consumer Choice award.
The award is based on NRC Ticker, the largest consumer survey on health care in the United States. Consumers in the Providence-New Bedford-Fall River areas ranked Rhode Island Hospital at the top of the list based on four essential consumer metrics: best overall quality, best image/reputation, best doctors and best nurses.
“Technology has changed the way patients choose health care providers,” said Timothy J. Babineau, M.D., president and chief executive officer of Rhode Island Hospital and The Miriam Hospital. “Patients and their families are researching physicians, programs and institutions – they don’t just ask their friends and families for recommendations anymore, they are receiving advice from contacts on social media networks and websites. This award demonstrates that when weighing all of the feedback consumers receive, they continue to select Rhode Island Hospital as their provider of choice due to the high-quality patient care, and the staff’s commitment to providing the best patient experience.”
Susan L. Henricks, president and chief operating officer at NRC, said “The Consumer Choice Award provides a benchmark for consumers to show how important quality health care is to them and to their families.
“Consumers are taking a more proactive role in their health care decisions and demanding higher quality. In a constantly changing health care industry, consumer perception is becoming more and more vital to the success of all hospitals,” Henricks said. “At NRC, we know it is imperative to learn from the patient’s experience in order to improve the quality of care. The Consumer Choice Award recognizes those facilities that are meeting or exceeding the needs of consumers – their patients.”
St. Joseph Hospital Earns Re-Designation as Trauma Center
Nashua, NH – The New Hampshire State Trauma Medical Review Committee has recently granted St. Joseph Hospital a five-year renewal for the facility’s designation as a Trauma Center.
Since the mid 1990’s, St. Joseph Hospital has been a trauma center for the city of Nashua and surrounding areas. The hospital provides comprehensive emergency care 24-hours a day and has available resources to provide for emergency resuscitation, general and orthopedic surgery, and intensive care for most patients who need trauma care.
“Our community deserves to have the best emergency and trauma care close to where they live and work. That is why we feel it is important for St. Joseph Hospital to continue to maintain our Trauma Center status”, says Sue Barnard, APRN, Trauma Nurse Coordinator at St. Joseph Hospital. “Our trauma certified nurses work with our highly skilled emergency medicine doctors and surgeons to ensure that we have the coverage we need to provide safe, quality emergency and trauma care 24 hours day.”
In the recertification process, Dr. John Sutton, Chair of the NH Trauma Medical Review Committee and past Chair of Trauma and Surgery at Dartmouth Hitchcock Medical Center, recognized that “St. Joseph Hospital has a well defined and mature trauma quality improvement program. The Trauma program has the full support of hospital administration and medical personnel to maintain their trauma capabilities.”
The Emergency Department trauma team includes multidisciplinary members from different departments, who are trained to respond to “Trauma Team Activations”. General surgeons, in collaboration with emergency physicians and nurses, coordinate the care of the trauma patient. Other specialists such as neurologists and cardiologists are also available for consultations when required so that patients can receive the care they need as quickly as possible. St. Joseph Hospital has also developed close relationships with Lahey Clinic in Burlington, MA and Boston Medical Center and Massachusetts General Hospital in Boston, MA, when advanced care is needed in trauma situations.
St. Mary’s d’Youville Pavilion Earns Quality Award
Lewiston, ME – St. Mary’s d’Youville Pavilion in Lewiston recently received the 2011 Celebrating Excellence in Quality Award. First Lady Ann LePage joined the Maine Health Care Association (MHCA) to present the awards. In congratulatory remarks, she noted, “You have not only met baseline standards of compliance, you have challenged yourselves and your organizations to excel in quality improvement. Always with the best interests of your residents, you have shown what commitment to quality is all about on both a state and national level.”
Sponsored by MHCA, the Celebrating Excellence in Quality Award is given annually to long term care providers that are making significant strides towards achieving and maintaining quality. St. Mary’s d’Youville Pavilion was recognized for its effortsto reduce rehospitalization rates.




















