This position is located at Bowdoin Medical Group, an affiliate of Martin’s Point Health Care at our practice in Gorham, Maine.
The scheduled hours are:
THURS: 1:00 PM – 8:00 PM | FRI: 8:00 AM – 5:30 PM | SAT: 8:30 AM – 4:00 PM (1 in 5 rotation)
Clinical support staff are responsible for assisting Physicians, Physicians Assistants and Nurse Practitioners with patient preparation and treatment, patient chart organization, photocopying, filing and dissemination of reports; referrals, telephone calls, inventory, ordering and general organization.
Primary duties:
1. Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed, chart preparation done in advance and communication facilitated prior to patient contact.
2. Coordinates and managing provider’s desktop activity (i.e., lab result reporting, phone calls, order entry, RX processing, and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.
3. Triages as directed by protocols.
4. Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.
5. Ensure provider schedule meets the needs of patients (visit and non-visit).
6. Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes.
7. Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG’s, Mono Spots, Glucose Checks, INR’s, Influenza Testing, H. Pylori Testing, Phlebotomy and lab specimen collection/processing, eye screening and audiology screening in accordance with current protocols and policies.
8. Administers immunizations, allergy shots and medications in accordance with current protocols ensuring level and scope of practice standards.
9. Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and cleanliness utilizing standard stocking procedures.
10. Ensure patient care equipment operates in accordance with quality standards.
11. Provides patient education in support of patient visit and ongoing care.
12. Assist with orientation and training of new staff members.
13. Maintain clinical/technical skills and knowledge through ongoing development and continuing education.
Education/Experience:
· High School diploma or equivalent
· Minimum Requirement: Must have completed an accredited Medical Assistant Program (certification preferred); or Licensed Practical Nurse program; or Registered Nurse Program
· Basic Life Support (BLS) certification is required
· Experience in a physician’s office setting or outpatient clinic setting preferred
Martin’s Point Health Care offers comprehensive employee benefits, including health, dental and life insurance, short and long term disability, 401K, earned time, nine (9) holidays per year, and a tuition assistance program.
To learn more about Martin’s Point Health Care and to apply for this position, please visit our website, www.martinspoint.org/careers .
Martin’s Point Health Care is an Equal Opportunity Employer. M/F/D/V
